Contact Meta Verified Support for your verified creator account
This article is about Meta Verified for creators.
If you’re a business, you can learn about Meta Verified business subscriptions in our Meta Verified for businesses Help Center.
Meta Verified creators that have successfully completed the verification process can access Meta Verified Support for help with account issues. It isn’t available until after you’re verified.

Available support

Meta Verified subscribers get access to email and chat support for help with account issues.
Email and chat support is currently available in English, Thai, Hindi, Chinese, Korean, Malay, Italian, French, German, Turkish, Arabic, Spanish, Portuguese, Indonesian, and Japanese.

Note: Chat support is only available on the Instagram and Facebook mobile apps, and can’t be accessed on a computer.

Contact Meta Verified Support

Instagram mobile app (iPhone)
To contact Meta Verified Support on Instagram:
  1. Open the Instagram mobile app and log into your verified account.
  2. Tap your profile picture in the bottom right to go to your profile.
  3. Tap menu in the top right, then tap Meta Verified.
  4. Tap your verified profile, then tap Get support.
  5. Select the issue you need support for.
  6. Follow the on-screen instructions.
Instagram mobile app (Android)
To contact Meta Verified Support on Instagram:
  1. Open the Instagram mobile app and log into your verified account.
  2. Tap your profile picture in the bottom right to go to your profile.
  3. Tap menu in the top right, then tap Meta Verified.
  4. Tap your verified profile, then tap Get support.
  5. Select the issue you need support for.
  6. Follow the on-screen instructions.
Facebook mobile app (iPhone)
To contact Meta Verified Support on Facebook:
  1. Open the Facebook mobile app and log into your verified account.
  2. Tap more options in the bottom right, then tap .
  3. Tap Go to Accounts Center, then tap Meta Verified.
  4. Tap your verified profile, then tap Get support.
  5. Select the issue you need support for.
  6. Follow the on-screen instructions.
Facebook mobile app (Android)
To contact Meta Verified Support on Facebook:
  1. Open the Facebook mobile app and log into your verified account.
  2. Tap more options in the top right, then tap .
  3. Tap Go to Accounts Center, then tap Meta Verified.
  4. Tap your verified profile, then tap Get support.
  5. Select the issue you need support for.
  6. Follow the on-screen instructions.

Learn more


You can find more answers to common questions in the Meta Verified for creators Help Center.
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