Troubleshoot verification issues for Meta Verified profiles on Instagram
This article is about Meta Verified for Instagram profiles.
Learn how to troubleshoot verification issues when subscribing your profile to Meta Verified.
Find the issue you’re experiencing below.
I can’t subscribe
If you can’t subscribe your profile to Meta Verified, it may be because you don’t meet the eligibility requirements.
Issues uploading ID
When you take photos of your valid, unexpired government-issued photo ID for confirming your identity, make sure you:
- Use a well-lit area.
- Place your ID on a flat surface with a contrasting background.
- Can clearly read the text in the photos.
We may not accept your ID photos if they are:
- Too blurry
- Too dark or not taken in a well-lit room
- Missing the required information
- A picture of a screenshot or a photo-copied ID
- Not properly visible with all four corners in the frame
Verification failed
There are a few reasons verification may have failed:
- You didn’t complete the verification process within 3 days. You need to complete this process within 3 days, or your subscription will be canceled and your payment will be automatically refunded.
- We weren’t able to verify your identity. If this happens, you can try subscribing again after the refund process is complete.
If you already have an existing verified badge based on prior requirements, you can still sign up for Meta Verified.
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