When someone with an Instagram account passes away, we memorialize their profile to help maintain their privacy. If you think that your account was memorialized or disabled by mistake, you may be able to ask us to review the decision by opening Instagram, entering your username and password, and following the on-screen instructions.

Please keep in mind that logging into or changing another person’s account for any reason doesn’t follow our Community Guidelines or Terms of Use. We’ll only be able to give you access to this account if we’re able to verify that you’re the account owner.