About Protecting your Business on Instagram
If you have a business account on Instagram, you have access to tools for protecting your business from abuse, bullying, spam, inappropriate comments and offensive language. These tools are meant to create a safe, supportive environment for businesses to grow and develop their presence on Instagram.
The following are some examples of tools you can use to control how people interact with your business account on Instagram:
- Restrict: You can restrict people in order to approve their comments before they show up on your post. Direct messages from people you’ve restricted go into your pending inbox instead of your main inbox. Learn more about restricting someone.
- Block People: You can block people from interacting with your business account. Learn more about blocking someone.
- Tags and Mention Settings: You have control over who can tag or mention you in their posts and stories. Learn how to change your tag and mention settings.
- Pinned Comments: You can pin positive comments to show up at the top of your post by swiping left on the comment and tapping the pin icon.
- Comment Filter: Inappropriate, offensive or bullying comments will be automatically filtered out from your content. You can also use the manual comment filter to hide specific words, phrases, numbers or emoji. You can also hide default keyword that are most commonly reported from your posts. Learn more about how you can control your comment filter settings.
- Comment Controls: You can control who comments on your posts. You can also turn off commenting for a specific post. Learn how to block someone from commenting on your posts and how to turn off comments for a post.
- Direct Message Settings: You can control who can send you direct messages. Learn how to choose who can send you direct messages and add you to group conversations.
If your business has a negative experience (abuse, blackmail, bullying, harassment, or spam) on the platform, you can use the following resources to report it to Instagram, and our review team will help evaluate reports:
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