Instagram Help Center
Help Center
Help Improve Instagram Login Support
If you're having trouble accessing your account, we'd like to hear more about your experience so we can continue to improve our support options.
Your Instagram username
Email or phone number associated with your account
Link to your account (optional)
Example: www.instagram.com/[your username]
Have you tried following the steps listed in the Help Center to get help through the Instagram app?
Yes
No
Did you fill out a form and submit a request for login support through the app?
Yes
No
Has your account information been changed as the result of your account being hacked?
Yes
No
When you submitted the form through the app, did you enter the same phone number, email or username that you entered above?
Yes
No
What phone number, username or email did you enter when you submitted through the app?
What type of device did you use to submit through the app?
Android
iPhone
Desktop
Other
Have you recently lost your mobile device?
Yes
No
How long have you been using Instagram on your mobile device?
2 weeks or less
2-4 weeks
4-10 weeks
More than 10 weeks
When was the last time you logged into Instagram on your mobile device?
2 weeks or less
2-4 weeks
4-10 weeks
More than 10 weeks
Any additional comments
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