Instagram Help Center

Email Address Already in Use

If there's an Instagram account associated with your email address and you don't own that account, please use this form to let us know.

What issue are you reporting?

I received an email that I created a new Instagram account, but I didn’t sign up for a new account.

I can't add my email to my Instagram account because it is already in use.

I can't sign up for an account because my email is already in use.

I can't access my account.

My account was hacked.

I'm having trouble with a mobile phone number associated with an Instagram account.

We don't provide support for accounts that were hacked through this contact form, but we do have other support options available to help you secure your account.

We don't provide support for login issues through this contact form. If you're having trouble logging into your account, please try resetting your password.

What email are you having problems with?

Please explain the issue

You can learn how to change or remove a mobile phone number associated with your Instagram account if you're receiving text notifications for the wrong number.