If you are having technical issues viewing your Badge during a Live, please report it directly.
Report something that's not working through settings
Instagram app for Android and iPhone
Tap
or your profile picture in the bottom right to go to your profile.
Tap
in the top right.
- Tap Help, then tap Report a Problem.
- Follow the on-screen instructions.
Instagram Lite app for Android
Tap
or your profile picture in the bottom right to go to your profile.
Tap
in the top right, then tap
Settings.
- Tap Help, then tap Report a Problem.
- Follow the on-screen instructions.
Reporting issues when they happen helps make Instagram better, and we appreciate the time it takes to give us this information.
Reach out to us, if you need more support. Please try to include as much detail as possible. In some instances, it may take longer for us to investigate your report and respond.