Set Up a Welcome Message for your Instagram Direct Professional Inbox
This feature is only available for business and creator accounts on the Instagram app.
You can now set up a welcome message for your Instagram professional account. When someone starts a new conversation with you on Instagram Direct, they’ll immediately see this message.
Your welcome message can provide a general introduction of your business, as well as build better connections with your customers and fans. Note that your welcome message will disappear after the other person responds with his or her first message reply.
Set Up a Welcome Message for your Instagram Direct Professional Inbox
To set up a welcome message for your Instagram Direct professional inbox:
  1. Go to your profile and tap in the upper right corner.
  2. Tap Settings.
  3. Tap Business.
  4. Tap Welcome Message.
  5. Tap to toggle on Show welcome message.
  6. Type in your desired message.
  7. Tap Save.
Your welcome message will now be shown to anyone who messages your Instagram professional account.
Was this information helpful?
English (US)
+
Meta © 2022