How do I contact support for donations on Instagram Stories and Live?
Donations on Instagram Stories and Live isn't available to everyone.
To contact support, tap Get Payments Support in your donations receipt email. You can also:
- Go to your profile.
- Tap then tap Orders.
- Tap the donation that you need support for.
- Tap Get Payments Support at the bottom.
- Follow the on-screen instructions.
If you have any questions, please contact us.
- How do I get a receipt for my donation made on Instagram Stories or Live?
- How do I start or donate to a fundraiser on Instagram Live?
- How does Instagram protect my privacy when I donate money?
- Are donations made on Instagram Stories and Live tax-deductible?
- How does my nonprofit receive donations made on Instagram?