How do I appeal Instagram’s content decision to the Oversight Board?
There are two types of content decisions you can appeal to the Oversight Board: a decision about your content or a decision about content by others that you’ve reported.
If you don’t think that your content should have been taken down and you want to appeal to the Oversight Board, you must first go through the request a review process.
If you reported content from others that wasn't taken down and you want to appeal to the Oversight Board to have the content removed, you must first go through the request a review process.
Before you can appeal Instagram's content decision to the Oversight Board, you must first request a review of your content or the content you reported. If we’ve reviewed your content or the content you reported twice and you still disagree with our decision, you may be eligible to appeal that decision to the Oversight Board. Keep in mind that not all content and content decisions will be eligible for appeal, but we’re adding more options.
Appeal a decision Instagram made about your content:
How do I check if I’m eligible to appeal Instagram’s content decision to the Oversight Board?
To check if you are currently eligible to appeal Instagram's content decision to the Oversight Board:
  1. Tap instagram-user-profile or your profile picture in the bottom right to go to your profile.
  2. Tap three lines stacked on top of each other in the top right, then tap a symbol circle gearSettings.
  3. Tap Help.
  4. Tap Support Requests, then tap Violations.
  5. Open the update we sent you about our decision. You can also tap the violation notification if it appears in .
  6. If your content is eligible for appeal, you’ll see a message containing an Oversight Board Reference Number. This reference number begins with "IG", followed by 8 numbers and letters. If you do not see this message then your content is not currently eligible to appeal a decision to the Oversight Board
If you do have an Oversight Board reference number in your Support Requests, you can use it to appeal Instagram's content decision to the Oversight Board.
How do I appeal an Instagram content decision to the Oversight Board using my Oversight Board Reference ID?
To appeal Instagram's decision to the Oversight Board using your Reference number:
  1. Tap on your Oversight Board Reference number to copy it. This reference number begins with IG, followed by 8 numbers and letters.
  2. Follow the on-screen instructions which will take you to the Oversight Board website to complete your appeal.
  3. On the Oversight Board website, you’ll see options to log in with a Facebook or Instagram account. Log in with the account your Reference number was issued to.
  4. Once logged in to the Oversight Board website, you’ll be asked to provide responses to a few questions before completing the appeal. Your responses provide information about your post and help the Board understand why you think Instagram made the wrong decision.
Appeal a decision Instagram made about content you reported:
How do I check if I’m eligible to appeal Instagram’s content decision to the Oversight Board?
To check if you are currently eligible to appeal Instagram's content decision to the Oversight Board:
  1. Tap instagram-user-profile or your profile picture in the bottom right to go to your profile.
  2. Tap three lines stacked on top of each other in the top right, then tap a symbol circle gearSettings.
  3. Tap Help.
  4. Tap Support Requests, then tap Reports.
  5. Open the update we sent you about our decision. You can also tap the report notification if it appears in .
  6. If your content is eligible for appeal, you’ll see a message containing an Oversight Board Reference Number. This reference number begins with "IG", followed by 8 numbers and letters. If you do not see this message then you are not currently eligible to appeal the decision to the Oversight Board.
If you do have an Oversight Board reference number in your Support Requests, you can use it to appeal Instagram's content decision to the Oversight Board.
How do I appeal an Instagram content decision to the Oversight Board using my Oversight Board Reference number?
To appeal Instagram's decision to the Oversight Board using your Reference number:
  1. Tap on your Oversight Board Reference number to copy it. This reference number begins with IG, followed by 8 numbers and letters.
  2. Follow the on-screen instructions which will take you to the Oversight Board website to complete your appeal.
  3. On the Oversight Board website, you’ll see options to log in with a Facebook or Instagram account. Log in with the account your Reference number was issued to.
  4. Once logged in to the Oversight Board website, you’ll be asked to provide responses to a few questions before completing the appeal. Your responses provide information about the content you reported and help the Board understand why you think Instagram made the wrong decision.
Once you submit the appeal, the Oversight Board will decide whether or not to review it. The board only selects a certain number of eligible appeals to review, so they may not choose yours.
At any point following the submission of your appeal, you’ll be able to check the appeal status by logging on to the Oversight Board’s website using your reference number. Keep in mind that you have 15 days from when the decision was made to appeal to the Oversight Board. After 15 days, the window to appeal a decision has expired and you'll no longer be able to submit it.
Was this information helpful?
English (US)
+
Facebook Inc.