What should I do if someone on Instagram asks me to buy goods or services from them?

If you suspect inauthentic behavior from someone who is trying to sell you something outside of Instagram Shop, we recommend you ignore it. However, if you believe the behavior goes against our Community Guidelines, you can report it.

Unfortunately, we can’t provide help if you purchase something from a fraudulent person on Instagram without using checkout on Instagram. Purchases made through checkout on Instagram are protected by our Purchase Protection Policy.

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