Activate an Ad Coupon You Received in an In-product Promotion Offer

If you received a coupon offer while using Instagram, follow these steps to claim your offer:

  1. Tap on the promotion offer and start to promote on Instagram.
  2. Once you run an ad, this coupon amount will be added to your payment methods.

Your coupon will be charged first for advertising costs that you accrue after it's been added to your account. However, it can't be used towards any costs that you accrued before activating your coupon. Those costs, as well as costs that you accrue once your coupon has been used up, will be charged to the primary payment method of your ad account or your prepaid balance (if you use a manual payment method).

If you didn't find your answer in this article, please contact our payments support team here.

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