Where can I see the order confirmation for a payment on Instagram?

This only applies to product pages on Instagram that show Buy on Instagram and Add to Cart.
Find an order confirmation for Instagram Checkout

When you buy something through Instagram Checkout, we'll send you an order notification through the app and a confirmation to the email you entered at checkout. You can also find your order confirmation in your Orders.

To view your order confirmation on Instagram:

  1. Tap .
  2. Tap .
  3. Tap Orders.

You can also tap any order to review order confirmation and details.

You can cancel or return the order, or get help from the seller or Instagram through the email confirmation or in your Orders. Please note you won't be able to return items marked as a final purchase on the product page.

Find an order confirmation for Facebook Pay

When you make a payment through Facebook Pay, we'll send you an order notification through the app and a confirmation to the email you entered at checkout. You can also find your order confirmation in your Orders and Payments.

To view your order confirmation on Instagram:

  1. Tap .
  2. Tap .
  3. Tap Orders and Payments.

You can also tap any order to review order confirmation and details.

You can cancel or return the order, or get help from the seller or Instagram through the email confirmation or in Orders and Payments. Please note you won't be able to return items marked as a final purchase on the product page.

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