Why can't my creator find my product to tag?

Why can't my creator find my product to tag?

If your creator isn't able to find a product, it usually relates to issues with your product catalog.

  • The product may be in review or rejected. Whenever a new item is added to your catalog, it has to be reviewed before it can be tagged on Instagram. This may take a couple of hours from when you first uploaded the product.
  • Product hasn't been shared on Instagram yet. Creators will only be able to tag products that are in your business' checkout-enabled catalog. Please check that they are trying to tag an item that has already been shared by your business and is part of your checkout catalog.
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