I can't upload photos.

If you're having trouble uploading photos, follow our troubleshooting steps. Keep in mind that you may not be able to upload photos in areas with a weak Wi-Fi or cellular signal.

If you have a strong signal and keep getting error messages after tapping Retry, check to see if uploads fail on both Wi-Fi and on your mobile data connection.

Some mobile carriers limit a customer's data after they've used a certain amount of mobile data in a month. This can result in failed photo uploads to Instagram toward the end of the month. If this is happening to you, contact your service provider directly.

If you think you've encountered a technical problem with Instagram, learn how to report it to us.

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