I can't upload photos.

If you're having trouble uploading photos, follow our troubleshooting steps. Keep in mind that you may not be able to upload photos in areas with a weak Wi-Fi or cellular signal.

If you have a strong signal and keep getting error messages after tapping Retry, check to see if uploads fail on both Wi-Fi and on your mobile data connection.

Some mobile carriers limit a customer's data after they've used a certain amount of mobile data in a month. This can result in failed photo uploads to Instagram toward the end of the month. If this is happening to you, contact your service provider directly.

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