How do I report a seller or product I see on Instagram?

Learn what to do if you see an ad you don’t like on Instagram.

If you think a seller or product goes against our Commerce Policies, you can report them.

To report a seller:

  1. Go to the profile of the seller you want to report.
  2. Tap (iPhone) or (Android) in the top right.
  3. Tap Report and follow the on-screen instructions.

To report a product:

  1. Go to the product page of the product you want to report.
  2. Tap (iPhone) or (Android) in the top right.
  3. Tap Report Item and select a reason.

To report a post containing a tagged product:

  1. Go to the post with a tagged product.
  2. Tap (iPhone) or (Android) in the top right.
  3. Tap Report and select a reason.
Keep in mind that your report is anonymous, except if you’re reporting an intellectual property infringement. The account you reported won’t see who reported them.

If you need help with your order

Learn what to do if you're having an issue with an order you made on Instagram. If you bought something on Instagram, you'll first need to contact the seller directly for help. If the seller hasn't responded to your message, you can contact Instagram for help.

Keep in mind that we may suspend or ban a seller if they go against our Commerce Policies. Buyers who file fraudulent claims are also subject to consequences outlined in our Purchase Protection Policies.

Learn more about how to avoid scams on Instagram.

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