Hacked Accounts

Learn what to do if you notice suspicious activity on your account:

If your account is leaving comments or sharing things that you haven't posted, your password may be compromised.

To help secure your account:

Note: You shouldn't grant third-party access to websites or apps that don't follow our Community Guidelines or Terms of Use (including websites that sell or promise free followers or likes). These websites and apps are likely attempts to use your account in an inappropriate way.

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If you're still able to log into your Instagram account

If you think your account has been hacked and you're still able to log in, here are some things you can do to help keep your account secure:

If you're not able to log into your Instagram account

If you can't access your account, you may be able to get additional help through the Instagram app:

  1. Open the Instagram app on your mobile device
  2. On the login screen, tap Get help signing in below Log In
  3. For more options:

    • On Android:

      1. Tap Use Username or Email, then enter your username or email. Learn more about what you can do if you don't know your username.
      2. Tap in the top right.
      3. Tap Don't have access to any of these? then follow the on-screen instructions. Note: If you think your username or email was changed as a result of your account being hacked, you can try these steps again using both your username and email.
    • On iOS:

      1. Enter your username or email. Learn more about what you can do if you don't know your username.
      2. Tap Other issues? below Send Login Link, then follow the on-screen instructions. Note: If you think your username or email was changed as a result of your account being hacked, you can try these steps again using both your username and email.
If you're having trouble accessing your account, we'd like to hear more about your experience so we can continue to improve our support options.
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Protect your account with our security tips:

Security Tips

Here are some things you can do to help keep your account safe:

  • Pick a strong password. Use a combination of at least six numbers, letters and punctuation marks (like ! and &). It should be different from other passwords you use elsewhere on the internet.
  • Change your password regularly, especially if you see a message from Instagram asking you to do so. During automated security checks, Instagram sometimes recovers login information that was stolen from other sites. If Instagram detects that your password may have been stolen, changing your password on Instagram and other sites helps to keep your account secure and prevent you from being hacked in the future.
  • Never give your password to someone you don't know and trust.
  • Turn on two-factor authentication for additional account security.
  • Make sure your email account is secure. Anyone who can read your email can probably also access your Instagram account. Change the passwords for all of your email accounts and make sure that no two are the same.
  • Log out of Instagram when you use a computer or phone you share with other people. Don't check the "Remember Me" box when logging in from a public computer, as this will keep you logged in even after you close the browser window.
  • Think before you authorize any third-party app.

Learn how to reset your password.