How do I report technical issues with badges on Instagram lives?

If you are having technical issues viewing your badge during a live, please report it directly:

  1. First, go to Settings.
  2. Select Help.
  3. Tap Report a Problem.
  4. Select Something Isn't Working.

Reach out to us, if you need more support. Please try to include as much detail as possible. In some instances, it may take longer for us to investigate your report and respond.

Was this information helpful?