Why can't I add a particular account to my list of approved accounts to tag my products?

If you’re having trouble adding an account to tag your products, it could be because of the following:

  • The account is not using a Professional Account. Creators will need to be using a Business or Creator account on Instagram to tag products.
  • The account doesn’t meet our Eligibility Standards to use promotional tools. Creators will need to meet our requirements to be able to use Shopping from Creators or Branded Content.
  • The account’s settings are otherwise incompatible with this feature. For example, if a creator has restricted access to their account for a particular business, it will prevent them from using promotional tools with that business.
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