Instagram Help Center

On Instagram, you can convert your personal profile to a business account to access features that can help you grow your business.

To switch your profile to a business account:

1. Go to your profile and tap in the upper right corner.
2. Tap Settings.
3. Tap Account.
4. Tap Switch to Professional Account.
5. Tap Business.
6. If you'd like, you can follow the steps to connect your business account to a Facebook Page associated with your business. This step is optional, and will make it easier to use all of the features available for businesses across the Facebook family of apps. At this time, only one Facebook Page can be connected to your business account.
7. Add details, like your business category and contact information.
8. Tap Done.

With a business account, you'll be able to access business features and Instagram Insights. These tools can help you understand who is engaging with your business on Instagram.

You also have the option to display or hide your business category and contact information on your profile. After setting up, go to your profile and tap Edit Profile. Go to Profile Display under Public Business Information to choose whether you want to hide or display your category label and contact info. Then, tap Done.

Use these instructions if your Instagram Account is using Instagram's professional tools. While it's not required, we recommend connecting your Facebook Business Page with Instagram to get the most out of Instagram's business tools. Learn more about what features become available once you link Instagram and Facebook. You can change or add a Facebook Page to your Instagram professional account from the Instagram App.

Right now, only some public figures, celebrities and brands have verified badges. You can request a verification badge with the steps below. However, submitting a request does not guarantee that your account will be verified.

1. Go to your profile and tap
2. Tap Settings.
3. Tap Account, then tap Request Verification.
4. After you've filled out the form, tap Send we will review your request.

If your account does not have a verified badge, there are other ways to show people that you're authentic. To demonstrate authenticity on your professional account, you can:

• Write description in your Instagram profile bio to tell potential customers more about your business.
• Use Stories to provide a behind the scenes look at your business.
• Encourage customers to tag your business so people can see posts from customers using your product or service.

You have the ability to control the age of your Instagram content’s viewers by setting up a minimum age limit for your account. You can choose to set up a global default minimum age, or you can set up country-specific minimum ages to follow local policies.

While any business can access these features, at this time we have a limited number of providers for these action buttons. We hope to continue to expand this list over time to cover partners across all countries. Learn more about where these features are available. Keep in mind that you need an existing account with a partner to select them. You can go to the partner's website to learn more.

You can add the following call-to-action buttons to your business account on Instagram:

• Book: Book an appointment.
• Reserve: Make a reservations at a restaurant.
• Get Tickets: Get tickets for an event.
• Gift Cards: Buy gift cards for a business.
• Order Food: Get food delivery or take-out from a business.
• Donate: Share a Facebook fundraiser link for a business.

Only one action button can be displayed on your profile at a time.

At this time we have a select number of providers for action buttons. We hope to continue to expand this list over time to cover partners across all countries. This is a current list of partners that can be used to add action buttons to your business profile:

• Health & Beauty (Book): Acuity Scheduling, Appointments by Square, Appointy, Avec, BeautyDate, Booksy, Fresha, GenBook, GetSquire, Gettimely, GlossGenius, Gopanache, MyTime, Salon Iris, Schedulicity, Schedulista, Setmore, Shore, StyleSeat, Treatwell, Vagaro
• Dining (Reserve): Bookatable, Chope, Gurunavi, Jasper's Ristorante, OpenTable, Quandoo, Reserve, Restorando, Resy, SevenRooms, TheFork, Tock, Yelp
• Events (Get Tickets): Eventbrite
• Gift Cards: Gift Up!, Kabbage, LoyLap, Raise, Square, SumUp, Toast, Yiftee
• Order Food: Appetito24, Caviar, ChowNow, Deliveroo, delivery.com, Domicilios.com, DoorDash, foodpanda, GrabFood, Grubhub, PedidosYa, Postmates, Rappi, Seamless, Toast, Uber Eats

Only one action button can be displayed on your profile at a time. Keep in mind that you need an existing account with a partner to select them. You can go to the partner's website to learn more.

At this time we have a limited number of providers for action buttons. We hope to continue to expand this list over time to cover partners across all countries. Learn more about where these features are available. Keep in mind that you need an existing account with a partner to select them. You can go to the partner's website to learn more.

To add call-to-action buttons to your business profile

1. Go to your business profile on Instagram.
2. Tap Edit Profile.
3. Under Public Business Information, tap Contact Options.
4. Tap Add an action button.
5. Select the action button you want to add to your business profile and tap Next. You need an existing account with a partner to select them. Visit the website of the partner you want to add to learn more.
6. After you enter the website url, tap Done.

Only one action button can be displayed on your profile at a time.

At this time we have a limited number of providers for action buttons. We hope to continue to expand this list over time to cover partners across all countries. Learn more about where these features are available. Keep in mind that you need an existing account with a partner to select them. You can go to the partner's website to learn more.

Instagram Insights lets you learn more about your followers and about how your content performs with your audience. You can also view insights for specific posts and stories you've created to see how each performed and how people engaged with them. From your profile, you can access Insights in the Instagram app.

The following are insights you can view from the Insights tab on your profile:

• Content: This section lets you view insights on your posts, stories, and promotions.
• Activity: This section lets you view important insights on your profile, including Interactions (such as profile visits and website clicks) and Discovery (how many people see your content and where they find it).
• Audience: This section tells you more about your followers and audience, including growth in follower count by day or week.

You can only view Content, Activity, and Audience insights for the past week. For posts and stories, you'll only see insights for content you've posted since you converted to a professional account.

Instagram Insights help you learn more about your followers and the people interacting with your business on Instagram. For example, you'll find insights such as gender, age range and location. You can also see which posts and stories your audience sees and engages with the most. Insights and metrics about your account include paid activity as well. Reach, accounts reached, impressions, and impressions by day reflect both paid and organic activity.

If you have a Professional Account on Instagram, you'll have access to business tools like insights to learn more about your audience and how to keep creating content they enjoy.

The General Data Protection Regulation (GDPR) takes effect on May 25, 2018, and creates consistent data protection rules across Europe. It applies to companies (regardless of where they are based) who process personal data about individuals in the EU.

While many of the principles build on current EU data protection rules, the GDPR has a wider scope, more prescriptive standards and substantial fines. For example, it requires a higher standard of consent for using some types of data and broadens individuals' rights with respect to accessing and porting their data.

Businesses who advertise with Instagram and the Facebook companies can continue to use our platforms and solutions in the same way they do today. Each company is responsible for ensuring their own compliance with the GDPR, just as they are responsible for compliance with the laws that apply to them today.

More information and frequently asked questions

For more information about specific ad products and frequently asked questions about the GDPR, visit our GDPR microsite.

To maintain advertising transparency on our platform, all active ads running on Instagram will appear in the Ad Library. For additional transparency, all active and inactive ads about social issues, elections or politics will remain in the Library for 7 years.

When advertisers choose to advertise on Instagram, we typically require them to associate a Facebook Page with the Instagram account they are advertising from. This allows us to ensure the authenticity of the businesses that advertise on our platform. If you do not associate a Facebook Page with your Instagram account, we will list your advertisements under your Instagram handle in the Ad Library.

The Ad Library is:

• Available to everyone. Anyone is able to view and search for ads in the Ad Library. However, if ads include certain types of content, like alcohol or gambling, we won't show the ad creative to people who are underage or aren't logged into Facebook.
• Searchable. People are able to search for any term, name or Page in the Ad Library. For Instagram accounts that don’t have a linked Facebook Page, people will be able to search for an advertiser’s ad using their Instagram handle name.

For more information about using the Ad Library, visit the Facebook Help Center.