How can I track orders I made through Instagram?

You can only track orders through the Instagram app. Order tracking on a computer is not available at this time.
Track orders for Instagram Checkout

You can track orders you made through Instagram Checkout. We also send you notifications through email and the app if the status of your order has changed.

To track your order through Instagram:

  1. Tap .
  2. Tap .
  3. Tap Orders.
  4. Tap the order you want to track.
  5. In your Order Details, you can see the shipping carrier (example: USPS, FedEx) and copy the tracking number to track it on the carrier's site.

Note: Tracking info may not be available for some orders. Learn how to contact the merchant or Instagram to get help with your order.

Track orders for Facebook Pay

You can track orders you made through Instagram checkout. We also send you notifications through email and the app if the status of your order has changed.

To track your order through Instagram:

  1. Tap .
  2. Tap .
  3. Tap Orders and Payments.
  4. Tap the order you want to track.
  5. In your Order Details, you can see the shipping carrier (example: USPS, FedEx) and copy the tracking number to track it on the carrier's site.

Note: Tracking info may not be available for some orders. Learn how to contact the merchant or Instagram to get help with your order.

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