How can I track orders I made through Instagram?
You can track orders you made with Facebook Pay on Instagram. We also send you notifications through email and the app if the status of your order has changed.
To track your order through Instagram:
- Tap or your profile picture in the bottom right to go to your profile.
- Tap in the top right.
- Tap Orders and Payments.
- Tap the order you want to track.
- In your Order Details, you can see the shipping carrier (example: USPS, FedEx) and copy the tracking number to track it on the carrier's site.
Orders completed on a seller’s website will not appear in your Facebook Pay order history, including those made with Autofill for Facebook Pay. Contact the seller for specific purchase details and tracking info.
Note: Tracking info may not be available for some orders. Learn how to contact the seller or Instagram to get help with your order.