This feature is only available from the Instagram app for Android and iPhone.
If you backed up your messages in secure storage from Instagram, you can restore them on a new device with a PIN. This is the PIN you created when you first turned on
secure storage.
To restore messages with a PIN:
Tap
or your profile picture in the bottom right to go to your profile.
Tap
in the top right.
- Below How others can interact with you, tap Messages and replies.
- Tap Turn on secure storage then follow the on-screen instructions to create a PIN. Remember to save your PIN somewhere safe.
Reset your PIN:
If you need to reset your PIN, you must use a device that has secure storage turned on.
Tap
or your profile picture in the bottom right to go to your profile.
Tap
in the top right.
- Below How others can interact with you, tap Messages and replies.
- Tap Reset PIN and follow the on-screen instructions.