I can't locate my account or don't know my username.

If you aren't able to locate your account after entering your username:

  • Make sure that you're entering your username correctly, especially if it contains repeated characters
  • Don't include the @ symbol when entering your username

If you think your username was changed as a result of your account being compromised:

  • Check if you've received an email from Instagram notifying you that your account information was changed
  • Ask a friend to visit your profile and take a screenshot of your current username

Learn more about what you can do if you think your account was hacked.

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