Other Types of Reports

Reporting a Deceased Person's Account

We’re sorry to hear about your loss, and we’re working to make sure your report gets reviewed. Please note that we have fewer people available to review reports because of the coronavirus (COVID-19) pandemic, which means it may take us additional time to memorialize or delete the account you requested.

We apologize and want to send our condolences for your loss.

If you see an account on Instagram that belongs to someone who's passed away, you can request that we memorialize the account. If you're an immediate family member of the person, you can request that the account be removed from Instagram.


Memorializing the account:

We'll memorialize the Instagram account of a deceased person when we receive a valid request. We try to prevent references to memorialized accounts from appearing on Instagram in ways that may be upsetting to the person's friends and family, and we also take measures to protect the privacy of the deceased person by securing the account.

To report an account to be memorialized, please contact us. We require proof of death, such as a link to an obituary or news article, to memorialize an account.

Please keep in mind that we can't provide login information for a memorialized account. It's always against our policies for someone to log into another person's account.


Removing the account:

Verified immediate family members may request the removal of a loved one’s account from Instagram. When you submit a request for removal, we require proof that you're an immediate family member of the deceased person, such as:

  • The deceased person's birth certificate.
  • The deceased person's death certificate.
  • Proof of authority under local law that you are the lawful representative of the deceased person, or his/her estate.

To request that an account be removed, please fill out this form.

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We’re sorry to hear about your loss, and we’re working to make sure your report gets reviewed. Please note that we have fewer people available to review reports because of the coronavirus (COVID-19) pandemic, which means it may take us additional time to memorialize or delete the account you requested.

We apologize and want to send our condolences for your loss.

Memorialized accounts are a place to remember someone's life after they've passed away. Memorialized accounts on Instagram have the following key features:

  • No one can log into a memorialized account.
  • The word Remembering will be shown next to the person's name on their profile.
  • Posts the deceased person shared, including photos and videos, stay on Instagram and are visible to the audience they were shared with.
  • Memorialized accounts don't appear in certain places on Instagram, like Explore.

Once memorialized, no one will be able to make changes to any of the account's existing posts or information. This means no changes to the following:

  • Photos or videos added by the person to their profile.
  • Comments on posts shared by the person to their profile.
  • Privacy settings of their profile.
  • The current profile photo, followers or people the person follows.

If you feel that a post or comment on a memorialized profile doesn't follow our Community Guidelines or Terms of Use, you may report it with the report feature located next to the post or next to the comment.

Learn how to request the memorialization of a deceased person's account.

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We’re sorry to hear about your loss, and we’re working to make sure your report gets reviewed. Please note that we have fewer people available to review reports because of the coronavirus (COVID-19) pandemic, which means it may take us additional time to memorialize or delete the account you requested.

We apologize and want to send our condolences for your loss.

If a friend or someone you know has passed away, you or their family can request that their Instagram account is memorialized.

Learn more about account memorialization or contact us to request memorialization of this person's account.

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When someone with an Instagram account passes away, we memorialize their profile to help maintain their privacy. If you believe we’ve mistakenly memorialized your account, please let us know.

Please keep in mind that logging into or changing another person’s account for any reason doesn’t follow our Community Guidelines or Terms of Use. We’ll only be able to give you access to this account if we’re able to verify that you’re the account owner.

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Other

If someone is trying to blackmail you (threatening to share private information about you if you don't send them money or something else you're uncomfortable with), please report it. You should also contact your local law enforcement.

If you don't want someone to see your posts or contact you on Instagram, keep in mind that you can always block that person. You can also read our tips on how to address abuse on Instagram.

What can I do if someone is blackmailing me for intimate images, videos or messages?

Your private content is your own. Instagram wants you to know that it's wrong and against our rules for someone to share or threaten to share your intimate images, videos or messages without your consent.

If this is happening, it isn't your fault, and you can take steps to protect yourself.

  • Report to Instagram: Report it by filling out this form. The person you're communicating with won't be notified. Instagram may be able to take action to help.
  • You're not alone: People who experience these kinds of situations can sometimes feel scared or desperate or can experience depression. If you're struggling and thinking about hurting yourself, get support. Please don't wait.
  • Tell someone you trust: Message or call a friend or adult you trust, such as a relative, teacher, school counselor or family friend. They can help you protect yourself.
  • Get help from experts: Find more support for general issues with non-consensual intimate images in your region or use the resources listed below.

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Convicted Sex Offenders

Convicted sex offenders aren't allowed to use Instagram. If you've seen an account that may belong to a convicted sex offender, please report it to us.

Please provide one of the following with your report:

  • A link to a listing in a national sex offender registry
  • A link to an online news article
  • A link to a court document

If you aren't able to include this with your report, we recommend that you ask a local law enforcement representative to contact us so we can take action on your report.

Once we're able to verify someone's status as a sex offender, we'll immediately disable their account.

If someone is harassing you, you can learn how to report them.

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