I'm having an issue with something I purchased on Instagram.
If you have an issue with an order you made through Instagram checkout:Contact the seller for help: After your first message to the business, they have 2 business days to reply to your message and resolve the issue.
Learn what to do if:
- What customer data is shared with the seller when I purchase through Instagram checkout?
- Can my followers see purchases I made through Instagram?
- What are Facebook Pay and Instagram Checkout?
- Where can I see the order confirmation for a payment on Instagram?
- How do I contact the seller or Instagram for help with my order?