I'm having an issue with something I purchased on Instagram.
If you have an issue with an order you made on Instagram:Contact the seller for help: After your first message to the business, they have 2 business days to reply to your message and resolve the issue.
Learn what to do if:
- What customer data is shared with the seller when I make a purchase on Instagram?
- How does Purchase Protection work for purchases made on Instagram?
- Where can I see the order confirmation for a payment or donation on Instagram?
- How do I cancel an order I made through Instagram?
- How do I contact the seller or Instagram for help with my order?