I'm having an issue with something I purchased on Instagram.
If you have an issue with an order you made on Instagram:Contact the seller for help
: After your first message to the business, they have 2 business days to reply to your message and resolve the issue.
Contact Instagram for help: If the business doesn't reply or resolve the issue within 2 business days, please let us know.
Learn what to do if:
The product is damaged or it doesn't match the description:
If the shipment you received is damaged, not what you expected, you can get help with your order