Troubleshooting
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First Steps
If you're experiencing an issue that isn't covered in our Known Issues forum, please follow these troubleshoot...
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Supported OS & Devices
Android You can run Instagram on any camera phone with Android 2.2 or above with support for OpenGL ES 2,...
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Social Network Connection and Share Issues
Facebook Connecting your account Posting Limits Share Privacy API Twitter Connec...
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Login Troubleshooting
I can't remember the username I used. The easiest way to retrieve a username is to ask friends on Instag...
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Instagram takes up too much space on my phone
iOS The more you use an app, the more space the app takes up on your phone. So if you use Instagram more th...
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I want to delete my account
For security reasons, we cannot delete an account on behalf of a user. You must have access to the account in ...
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Error connecting to login server / no internet connection
Error: "Sorry, we couldn't connect to our login server. Please confirm you have an internet connection and try...
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News screen displays another website
Sometimes when tapping on the News tab, instead of seeing Instagram news and photos, you may see content from ...
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I want to reactivate my account
When an account is deactivated via our secure account removal page, there is no way to reactivate it. You will...
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I can't upload photos
If you receive a "failed" error in your feed when trying to upload a photo, please test to find out if uploads...