I Can't Log In
Login Troubleshooting
If you can't remember your password, tap Forgot Password on the login screen. You'll then have the option to reset your password via email or Facebook.
Send a password reset email
- Tap Username or Email and search for your account by entering either your username or the email address you used to create your account
- Tap Send a Password Reset Email
- Click the link in the password reset email sent by Instagram to create a new password
Reset through Facebook verification
Note: Only available if you've previously connected your Instagram account to Facebook- Tap Reset using Facebook
- If you aren't already logged into Facebook, you'll be prompted to
- Instagram will return the account most recently connected to your Facebook account, and provide the option of creating a new password
Unfortunately, if you can't access the email account you registered with, and you didn't connect your Instagram account to Facebook, we are unable to release the account to you.
If you are receiving a "No Account Found" message, or if the account that is returned is not yours, try locating your account through one of the following:
- Search by your email address.
- Find the URL for a photo you previously shared with friends, or on another social network like Twitter or Facebook. Usernames are listed at the top left of the photo page.
If the password reset system does not recognize your email address, you either registered with a different email, or you mistyped your email when registering.
Try the following:
Try the following:
- Search for any other email address you may've registered with
- Reset your password through Facebook verification
If you're not receiving the password reset email, it is possible that the email is being caught in your spam filter, or you mistyped your email when registering.
Try the following:
Try the following:
- Check your spam filter
- If no email is in your spam filter, try resetting your password through Facebook verification
- If neither of these work, contact your email service provide to ensure that emails from the domain @instagram.com are whitelisted
An email address can only be registered to a single Instagram account. If you are receiving a password reset email for the wrong account, the account you are trying to access was likely registered with a different email address.
Try any additional email addresses you may have, or if you have connected your account to Facebook, reset your password through Facebook verification.
Unfortunately, if you mistyped your email address when registering, we are unable to recover your account.
Try any additional email addresses you may have, or if you have connected your account to Facebook, reset your password through Facebook verification.
Unfortunately, if you mistyped your email address when registering, we are unable to recover your account.
Someone registered an account with my email address
If someone created an account with your email address, file a ticket here. You might want to try again as the links in those emails are time-sensitive. Be sure you haven't copied and pasted any extra spaces if you copy the link or copy and paste your newly reset password.
Click here to send yourself a new password reset email.
Click here to send yourself a new password reset email.
If you've lost access to the email address associated with your Instagram account, please contact your email service provider to regain access (see contact links below). Once you've regained access, you should be able to request a new password for your Instagram account.
Disabled Account
If you deleted your account there is no way to restore it. You can create a new account with the same email address you used before, but you won't be able to get the same username.
Your account may be disabled without warning if you violate our Community Guidelines or Terms of Use on any account that you own.
We'd suggest that you review the Community Guidelines carefully along with the content posted to all accounts you have created.