There is a known issue for some users reviewing Photo Maps in versions prior to 3.0.4, please ensure that you are running the latest version of Instagram from the Play store here.

There is a known issue where the follower/following count displayed on your profile does not match the number of followers/following you may see when you view the full list. This may be because you are following or being followed by recently disabled accounts. We are working to resolve this number discrepancy, but have no official time frame for when this will occur.

Please note that if your followers/followings exceed 200, we will only show the most recent 200 followers/followings in the list. If you have over 5,000 followers or are following more than 1,000 users and would like to view a complete list, we suggest visiting a third-party site that uses our API such as web.stagram.com or gramfeed.com.

If you edit your username and continue to see your old username within the application, you are likely experiencing a caching issue. We cache certain images and text to make the application run faster.

It is important to note that you are the only person seeing your cached username listed this way. Eventually, your old username will be completely cleared out of our system. If you would like the old username to disappear immediately, however, you can uninstall and reinstall the application to clear your cache.

There is a known issue where some users may see the wrong profile photo when viewing a follower's account. To fix the problem, delete and re-install Instagram (your photos and profile data will be saved).

We are aware of an issue where fewer than 300 photos are displayed in the Photos You've Liked page for some users. We're investigating this issue and hope to have a fix out soon.

Due to the large volume of liked photos on Instagram, the "Photos I've Liked" page now displays the most recent 300 photos you've liked. We've made these changes in order to ensure Instagram runs smoothly as the application becomes available to a growing number of users. If you are unable to retrieve photos you've liked in the past, it would be helpful for us to know how long ago you liked those photos.

Receiving another user's push notifications usually happens when you let someone else log in to their Instagram account on your device. To stop the notifications from appearing on your device, the person who logged in to their account on your device will need to log in to their account on another device.

Alternatively, you can turn push notifications off for your device or, if you have access to the second account, turn push notifications off for that account only. Please see this article to learn how to adjust push notifications.

If this issue persists, please email us with more details.

This is usually related to your internet connection. If you are having difficultly loading mobile web pages, then it is most likely an internet connectivity issue. If you can load mobile web pages, please test to see if you're having issues with Instagram on both 3G and WiFi.

Please note:

1. You may not be able to load photos in areas with weak signal. Also, some mobile carriers rate limit users after they use a certain amount of data in a month, which oftentimes results in a "couldn't refresh feed" error. It's common for users to have more difficulty viewing photos towards the end of the month as a result of rate limiting, or data throttling.
2. Often when there are large groups of people at an event attempting to utilize a network at the same time, such as at a concert, festival or baseball game, there can be intermittent connectivity issues. It may appear as if you are connected to the network and have strong cellular signal even though connection is weak. This should resolve itself once you are no longer at the event.

If you keep getting these errors over time, please follow these troubleshooting steps.