Please see the articles below for login troubleshooting.
In the meantime, you can eliminate these crashes by upgrading to the latest version of Apple's iOS here or directly in your device by visiting Settings > General > Software Update.
Alternately, if your device is enabled with service through a carrier (ex: 3G or EDGE), we'd suggest disabling WiFi and attempting to connect using your service provider's connection.
If that doesn't help, please open the Settings app on your phone, then tap General > Date and Time and be sure Set Automatically is turned ON. Finally, if you're still having trouble, please follow these troubleshooting tips.
If the troubleshooting tips don't help, please file a report with the following information:
- Are you able to access this webpage from your mobile device's browser: https://instagram.com/accounts/edit/
- Visit this website on the mobile device you're using to access Instagram and let us know your IP address : http://www.whatismyip.com/
A common remedy to this problem is to uninstall and reinstall the app.
If you still have trouble, please file a report with details.
If you deleted your account there is no way to restore it. You can create a new account with the same email address you used before, but you won't be able to get the same username.
We'd suggest that you review the Community Guidelines carefully along with the content posted to all accounts you have created.
To fix the problem, delete Instagram and reinstall it. (Your photos and profile data will be saved on our servers when you delete the app, so nothing will change when you log back in to your account.)
We are investigating this issue.
If you are experiencing this issue on a device other than a Samsung Infuse, please file a report with the details.