Some Android devices have known connection problems with Facebook. See the full list below.

Please note that the Facebook login process through Instagram is controlled entirely by Facebook. If you're having trouble logging in, it's possible that Facebook is having temporary issues and that trying again in a few hours will work. For ongoing connection issues, we suggest deleting both the Instagram and Facebook apps, removing Instagram permissions from your Facebook account (from Privacy Settings), and then re-downloading both apps and attempting to connect to Facebook once again through Instagram.

• HTC EVO 4G
• HTC Panache

NOTE: At this time, it is not possible to post Instagram photos directly to a brand page from an Android device.
To connect an Instagram account to your brand's Facebook page, first make sure you are designated as an administrator of the brand's Facebook account.
Then follow these steps:

1. Navigate to the Share Settings (Profile tab > Gear button > Share Settings) and tap the Facebook button.
2. If you have not yet done so, connect Instagram to Facebook on your device. When the Facebook authorization page appears, make sure that the Facebook username at the bottom is an administrator of the brand's Facebook account.
• If you already connected to Facebook on your device, but need to switch accounts, unlink your Facebook account from Instagram.
3. At this point, your device will be connected to your Facebook account, and by default, will post to your personal timeline. To change this, tap the "Share Photos to" button.
   
   
4. This will display your posting options, including your personal wall, and a list of any pages for which you are an administrator. Select the page that you would like your Instagram to post photos to.
   
   
5. When you click back, you will see that your brand will replace "Wall (Default)" in the "Share Photos to" category. Later, when you are sharing a picture to Facebook, you can also verify that the photo will be posted to the correct Facebook page.
   
   

We are aware of an issue where photos shared to Facebook are appearing on user's timelines, but not their news feeds. We are working with Facebook to resolve the problem.

For some users exporting Instagram photos to their Facebook timeline, their photos' visibility is set to "Only Me."



If you want to change your share settings so that more people can view your photos, follow these steps:

1. Find "Account Settings" under the drop down menu at the top right of your Facebook page.
   
   
2. Under Account Settings, click on the Apps tab along the left hand side of the page.
   
   
3. Find the line that says "Posts on my behalf:", and change the settings to your preferred level of privacy.
   
   

Some users have reported receiving messages that their "Instagram Photos" Facebook album is full even if the album only had a small number of photos in it. We are aware of this issue and hope to have it resolved soon.

In the meantime, if you edit the title of the Instagram album from "Instagram Photos" to something else, the next time you share a photo from Instagram to Facebook a new "Instagram Photos" album will be created for you to upload your photos into.

If the wrong username is appearing on Twitter when someone mentions you on Instagram, the wrong Twitter account is associated with your Instagram account. To fix this, disconnect Instagram from Twitter, and make sure the desired Twitter account is associated with your device. Then reconnect to Twitter through Instagram.

When attempting to connect to Twitter, users on these devices have reported receiving the error message "Please check your username and password", even when their login information is correct.

• HTC Inspire
• HTC Sensation
• HTC Desire Z
• Xperia Mini Pro
• ZTE-BLADE
• Motorola Razr
• Samsung Galaxy Tab 10.1
• Samsung Galaxy Y
• Samsung Galaxy SII
• Nexus One
• Droid Bionic

For those on iOS 5 and earlier, your device's Twitter account settings may need to be reset to connect to and share through Twitter.

1. Exit Instagram and open the Settings application.
2. Locate the Twitter settings.
   
    
3. If there are any accounts listed tap to select them and then tap Delete Account from the bottom of each account's page.
   
    
4. Open Instagram and navigate to Profile > Edit Share Settings > Twitter to connect Twitter again in Instagram.
   
   

If you're still having issues connecting later in the day after you have waited and verified that your login information is correct, please read these troubleshooting steps for further assistance.

Users of the iPhone 5, and others who have upgraded to Apple's iOS 6 may have trouble sharing photos to Twitter through Instagram. When upgrading to iOS 6, Twitter's login credentials are reset, and must be entered again.

To reset your Twitter login credentials, follow these steps:

1. Exit out of Instagram
2. Open the "Settings" app
3. Select "Twitter"
4. Select the account that you would like to share photos from
5. Reenter your Twitter password
6. Select "Done"

 

Some users do not see their Instagram photos in the Recent Images section on twitter.com. We believe this is a bug on Twitter's end and suggest you contact their support team for an update on the issue.

You can reach Twitter's support team here: https://support.twitter.com/forms/general

To connect to Tumblr, just follow these steps:

1. Tap the Profile tab.
2. Tap the Context Menu button at the top right of your screen.
3. Tap "Sharing settings" under Account.
4. Select Tumblr. If you want to edit your connection, tap on the service to change your information. If you want to remove your connection to an account you've already connected with, tap the green check mark to unlink.

If photos are not sharing to Tumblr, try the following:

1. Try sharing the photo again by selecting the "..." beneath your photo and selecting Tumblr
2. If this doesn't work, disconnect and reconnect your Instagram account to Tumblr under Share Settings
3. Wait a few minutes, and try the steps above again

Connectivity problems stem from Tumblr's API (which we have no control over). Please contact Tumblr's support team if you're still unable to log in after waiting a few minutes and trying again. They can be reached at support@tumblr.com

At this time users can only share Instagram images to their primary Tumblr account, or the first Tumblr account created with their login information.

If you would like to turn a newly created secondary Tumblr blog into a primary account, you'll have to delete the blog and re-register by following these steps:

1. Sign in to your Tumblr account.
2. Navigate to the blog in the menu bar then select Settings, or navigate to the URL http://www.tumblr.com/blog/[insertnameofbloghere]/settings
3. Scroll to the bottom to the page and select "Delete this blog". This will release your blog's name to be re-registered.
4. Log out of your account.
5. Select "sign up" from the upper right hand corner and utilize a different email address, password, and the same blog name.
6. Once you have designated the blog as a primary account, you can then open Instagram and sign in using the email address and password used to re-create the account.